38 FAQs: Your Top Customer Questions Answered
Materials & Durability
We use Douglas Fir for the lumber and recycled skis, snowboards, golf clubs, hockey sticks, waterskis, wakeboards, and more, giving each piece a unique look and an eco-conscious backstory.
Yes — most of our pieces are built to order, so we can tailor colors, height, accents, and features to your liking. Most custom changes are free, but some cost more if they add more than normal time to the build.
Very durable. The skis are designed to handle extreme conditions, and we treat the wood with the highest quality stains and paints to withstand outdoor elements.
Yes — our finishes protect against moisture, UV rays, and temperature changes. We still recommend covering or storing them seasonally in extreme weather.
We offer a 3-year full warranty – craftsmanship guarantee. If anything breaks due to a workmanship issue, we’ll repair or replace it.
Absolutely — all over our social media pages, and we also have a gallery of past builds and can send specific examples upon request.
With proper care, our furniture can last 10-20+ years outdoors and even longer if stored seasonally.
Each piece is hand-assembled and stress-tested for strength. We use premium outdoor materials and weather-resistant fasteners.
Yes — we design with ergonomics in mind, and you can request rockers or your favorite base design for even more comfort.
We recommend occasional cleaning with mild soap and reapplying linseed oil or a wood sealer every 1–2 years, depending on sun exposure.
Customization & Ordering
Definitely. Whether you want an easy-to-get-out-of medium chair, an oversized Adirondack, or a compact patio version, we can size it to your needs.
Typical turnaround is 2–6 weeks, depending on design complexity and order volume.
We offer nationwide shipping. Local delivery within 500 miles and installation & setup are available in certain areas — just ask!
We use freight and ground carriers, pack each piece securely, and provide tracking. We’ll also walk you through unboxing and have instructions or videos for setup. Or call our friendly team and they can talk you through it anytime!
Prices vary based mostly on added painting or building time, on size, materials, and complexity. Chairs generally start around $299, with volume discounts available.
Not many — curved skis add flair, but we’ll guide you if a request affects comfort, stability, or durability.
Absolutely — we’ve done mountain themes, sports team themes, names, and even family crests burned or painted into the wood.
Yes — we use reclaimed materials, and minimize waste in our shop.
We allow exchanges or refunds within 30 days for most valid reasons. Custom orders are not returnable, but we’re committed to your satisfaction and will work with you to resolve any issues. We will make sure you’re happy with your furniture.
Additional Customer Concerns
Yes — periodic cleaning and a fresh coat of linseed oil, or an outdoor wood sealer, both help preserve color and finish.
Yes — we’ve supplied ski lodges, luxury hotels, AirBNBs, Vrbo’s, restaurants, and vacation homes. We can build for high-use environments.
Yes — we build benches, coffee tables, end tables, and more, all customizable to match your chair style.
We build a wide, balanced base and can include adjustable feet or leveling options if needed.
Yes — it’s our signature. Every piece is a unique build & a conversation starter with a story behind it.
Most pieces are shipped partly or fully assembled, but we can build a more user-friendly hardware setup for knock-down versions if requested.
Yes — we’ll walk you through ideas, sketches, and materials before you commit.
Absolutely — just let us know, and we’ll build to ensure safety and support.
We partner with local ski shops and resorts and thrift stores, etc, for used skis and select reclaimed lumber from trusted suppliers.
Yes — they’re built tough enough for both.
Yes — we include instructions and videos and hardware if disassembly is needed, and we’re available for help. We also have a video we can share of the assembly process.
Some colors or ski brands may be limited, but we’ll work with you to find great alternatives.
Yes — we love projects like benches, swings, and full patio sets using skis and wood.
We reclaim and reuse whenever possible, minimize scrap, and focus on long-lasting craftsmanship.
Yes — we offer UV-protective outdoor sealants and can recommend or apply re-coats in the future.
We can often expedite builds for special events or deadlines — just let us know early.
Definitely — we pay close attention to seat angle, lumbar support, and armrest height for comfort.