38 FAQs: Your Top Customer Questions Answered
Materials & Durability
We use Douglas Fir for the lumber and recycled skis, snowboards, golf clubs, hockey sticks, waterskis, wakeboards, and more, giving each piece a unique look and a susutainability focused, eco-conscious backstory.
Yes — most of our pieces are built to order, so we can tailor colors, height, accents, artwork, and other features to your liking. Most custom changes are free, but some cost more if they add more than normal time to the build.
Very durable. The skis are designed to handle extreme conditions, and we treat the wood with the highest quality stains and paints to withstand outdoor elements.
Yes — all of our products and finishes are premium outdoor rated, made to protect against moisture, UV rays, and temperature changes. We still recommend covering or storing them seasonally in extreme weather months when not in use.
We offer a free 3-year full warranty on everything – craftsmanship guarantee. If anything breaks due to a workmanship issue, we’ll repair or replace it. Shipping costs not included. After the 3 years we just charge our cost to do any repairs you may need. We want you to be alwasys be happy with your items and refer your friends and loved ones!
Absolutely — all over our social media pages, and we also have a gallery of past builds and can send specific examples upon request. Just text us at #303-775-7273 and ask for examples of the style you’re wanting anytime, or to request a free mockup!
With proper care, our furniture can last 10-20+ years outdoors and even longer if stored seasonally. Indoors they will last a lifetime and you’ll have to pick which grandkid gets them!
Each piece is hand-assembled and stress-tested for strength. We use premium outdoor materials and weather-resistant fasteners. Every piece comes with a free 3-year warranty as well!
Yes — all of them are buit for comfort, we design with ergonomics in mind, and you can request rockers or your favorite base design for even more comfort.
We recommend occasional cleaning with mild soap and reapplying linseed oil or a wood sealer 1–2 times per year, depending on sun exposure. You really just need to kep the wood from drying out to maintain maximum life and longevity, super easy, takes 5-10min per chair.
Customization & Ordering
Definitely. You can pick a low or medium base, a bar stool, a rocking chair, any color stain you want, we can make it happen! Whether you want an easy-to-get-out-of medium chair, a low relaxing lounger, an oversized Adirondack, or a compact patio version, we can size it to your needs.
Typical turnaround for most of our producs are 3–6 weeks, depending on design complexity and order volume. We have rush fee options available for most pieces. Some larger orders or more detailed fabrication can take up to 8-10 weeks in some cases as well.
We offer nationwide shipping. Local delivery within 500 miles and installation & setup are available in many areas — just ask!
We use freight and ground carriers, pack each piece securely, and provide tracking. We’ll also send you a quick easy Youtube video to follow and walk you through unboxing and have instructions or videos for setup. Or call our friendly team and they can talk you through it anytime!
Prices vary based mostly on customizations, added painting or building time, on size, materials, and complexity. Chairs generally start around $495, with volume discounts available, we have chairs at $299 now for smaller and simpler designs and then nicer painted chairs can aveage more like $795ea and then the giant chairs and lifts being more in the $2k-3k range.
Not many — we can work with any color palette, sizing, or look you want. The curved skis add flair, but we’ll guide you if a request affects comfort, stability, or durability. We can do all wooden pieces as well which is a really popular option as well.
Absolutely — we’ve done mountain themes, sports team themes, names, and even family crests burned or painted into the wood. Options are pretty endless there as well.
Yes — we use reclaimed materials, repurpose good in nearly all of our builds and minimize waste in our shop.
We allow exchanges or refunds within 30 days for most valid reasons. Custom orders are not returnable, but we’re committed to your satisfaction and will work with you to resolve any issues and make sure you love them! We will make sure you’re happy with your furniture.
Additional Customer Concerns
Yes — periodic cleaning and a fresh coat of linseed oil, or an outdoor wood sealer, both help preserve color and finish.
Yes — we’ve worked with now hundreds of corportaions and fortune 500 companies on branded pieces for event activations, hospitality, supplied ski lodges, luxury hotels, AirBNBs, Vrbo’s, restaurants, and vacation homes. We can build for high-use environments and make sure they’re amazing and photogenic.
Yes — we build benches, coffee tables, coat racks, end tables, and more, all customizable to match your chair style.
We build with a consistent process and us a wide, balanced base and can include adjustable feet or leveling options if needed.
Yes — it’s our signature. Every piece is a unique build & a conversation starter with a story behind it.
Most pieces are shipped partly or fully assembled, but we can build a more user-friendly hardware setup for knock-down versions if requested.
Yes — we’ll walk you through ideas, sketches, and materials before you commit. We do free mockups and design consults daily!
Absolutely — they’re all made to hold all shapes and sizes, but let us know, and we’ll build to ensure safety and support.
We partner with local ski shops and resorts and thrift stores, etc, for used skis and select reclaimed lumber from trusted suppliers.
Yes — they’re built to endure any type of weather or higher levels of use, definitely tough enough for both.
Yes — we include instructions and videos and hardware if disassembly is needed, and we’re available for help. We also have a video we can share of the assembly process. We can also send parts for more products too if you have your own skis and want to do the rest at home.
Some colors or ski brands may be limited, but we have an huge collection so we’ll work with you to find great alternatives if we dont have the specific color you want, or we can custom paint it and use your exact colors as well.
Yes — we love projects like benches, swings, and full patio sets using skis and wood.
We reclaim and reuse whenever possible, minimize scrap, and focus on long-lasting craftsmanship.
Yes — we offer UV-protective outdoor sealants and can recommend or apply re-coats in the future.
We can often expedite builds for special events or deadlines — just let us know as early as possible, but we do rush order for events all the time as well if you’re in a time crunch, just reach out.
Definitely — we pay close attention to seat angle, lumbar support, and armrest height for comfort.